Privacy Policy

King & Queen Mattress Co. Privacy Policy

Last Revision Date 12/18/2019

The website [www. https://kingandqueenmattressco.com/] is operated by King & Queen Mattress Co. LLC. We respect your privacy and personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains the use of your personal information shared with King & Queen Mattress Co LLC. It explains the steps we have taken to secure your personal information. This Privacy Policy explains the use, collection, and protection of your personal information. By visiting [www.https://kingandqueenmattressco.com/] you accept the practices described in this policy.

King & Queen Mattress Co LLC’s Privacy Policy applies to the website [www.kingandqueenamttressco.com]. King & Queen Mattress Co LLC is not responsible for the privacy practices on any website not operated by King & Queen Mattress Co. LLC to which [www.https://kingandqueenmattressco.com/] links or are shared/posted to.

The Use & Collection of Your Personal Information

  1. Collection of Personal Information

King & Queen Mattress Co LLC collects information from you on our website [www.https://kingandqueenmattressco.com/]. Our main goals in collecting personal information from you is to provide a simple and easy online shopping experience. We use your personal information to:

  • Prevent you from entering your information in multiple times
  • Assist you with a quick and easy checkout process.
  • Help find information on our products and services quickly.
  • Alert you to new offers, products, and information.
  • Provide and respond with fast customer service.

(a) Order Placement

When using our website [www.https://kingandqueenmattressco.com/] to purchase a product, you must complete provide certain personal information, including but not limited to your name, shipping address, billing address or addresses, phone number, email address, and credit card number. The above listed information is used for billing purposes, order fulfillment, communication with you about your order, King & Queen Mattress Co. LLC’s website, and for marketing purposes. If a problem occurs while this process takes place, your personal information may be used to contact you to correct any problems with your order. King & Queen Mattress Co LLC. Will under no circumstances share your personal information without consent first.

(b) Email Address

There are several locations on our website [www.https://kingandqueenmattressco.com/] that allow you to enter your email address for newsletters and announcements. We also use your email address to correspond about information regarding your order.

(c) Cookies and Action Tags

Our website [www.https://kingandqueenmattressco.com/], like many other websites, use cookies and action tags to assist with your shopping experience. These cookies track your usage and recognize your interest with our website on [www.https://kingandqueenmattressco.com/].

(i) To change or remove cookies, you can set your browser to refuse cookies from websites and your hard drive, but it could prohibit you from access to different parts of King & Queen Mattress Co. LLC’s website [www.https://kingandqueenmattressco.com/]. The said company uses cookies to allow the customer to select products, view their shopping cart, and to purchase those products chosen by the customer. When accessing these parts of the website, we keep a record of your browsing activity and purchase. King & Queen Mattress Co LLC’s website cookies do not infiltrate a user’s hard drive to gather a user’s confidential information.

(ii) Action tags, also known as web beacons, help King & Queen Mattress Co LLC to confirm if a web page on our website has been viewed. If it has been viewed, it will show us the amount of times – like a numerical counter. An example of an action tag would be a banner or image that the customer can see on the website [www.https://kingandqueenmattressco.com/].

(iii) King & Queen Mattress Co LLC on occasion uses third-party advertising companies to help produce advertisements. These third-party companies may employ cookies and web beacons to measure how effective the advertisement is. Any information collected from these third-party companies via cookies and web beacons are not linked to any personal information collected by King & Queen Mattress Co LLC website [www.https://kingandqueenmattressco.com/].

  1. Use of Personal Information

(a) Internal Use of Information

King & Queen Mattress Co LLC uses your personal information to process orders, provide ample customer service, and expedite order shipping. The mentioned company may internally use your personal information to improve King & Queen Mattress Co LLC’s website [www.https://kingandqueenmattressco.com/].

(b) Communication

King & Queen Mattress Co LLC will use your personal information to communicate directly with you about the site [www.https://kingandqueenmattressco.com/], orders, and deliveries. We will send you notifications to inform you of: new products, news updates about the company, as well as other special offers taking place. We always permit you to unsubscribe or remove future emails if you wish at any time However, we do have to communicate with you about orders placed through the site and those notifications cannot be cancelled until your mattress is safe in your home or personal space.

(c) External Use of Information

King & Queen Mattress Co LLC does not disclose, trade, rent, or license your personal or financial information to anyone outside of King & Queen Mattress Co LLC.’s control, except to:

(i) Help you buy products that you have chosen from our website [www.https://kingandqueenmattressco.com/] and to provide great customer service to you through your order process. We must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.

(ii) King & Queen Mattress Co LLC may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. The said company also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others.

Security of Information

King & Queen Mattress Co LLC’s website [www.https://kingandqueenmattressco.com/] incorporates the most advanced state of the art encryptions and technology to protect your personal information online. Access to your personal information is restricted. Only your shipping address, contact number, or email will be used to contact your or solve any issues with your order processing.

While the said company uses industry leading standards and advanced technology to protect your personal and financial information, we cannot guarantee complete 100% security. 100% complete security, at this moment, does not presently exist anywhere online or offline.

Unsubscribe/Contact Removal

King & Queen Mattress Co LLC will permit the following requests through direct contact:

(a) Correct or update your personal information.

(b) Halt future emails or notifications to your email address

(c) Disable a certain email or account to prevent any future purchases.

You can make these requests by emailing [email protected]://kingandqueenmattressco.com/.

*Please do not email your credit-card number or other sensitive information.

Future Updates to Policy

Any changes or updates to this Privacy Policy will be posted on our website [www.https://kingandqueenmattressco.com/]. All updates will be time stamped to inform you of the changes. King & Queen Mattress Co LLC encourages you to review the Privacy Policy webpage from time to time, so you will be updated on the latest version of the Privacy Policy. If you have any questions about the Privacy Policy, please email us at [email protected]://kingandqueenmattressco.com/.